Refund Policy

Build Launch OS sells a personalized digital workspace setup experience. Because the product is customized from your answers, refund eligibility may differ from physical goods.

Purchases are generally one-time setup fees for generating a personalized Founder OS workspace.

Because Build Launch OS provides a personalized digital workspace setup, refund requests may be reviewed case by case.

Payments and refunds may be processed through Lemon Squeezy or another authorized payment provider. If a refund is approved, the refund timing may depend on the payment provider and payment method used.

Refunds may be considered if:

• • You were charged twice.
• • A technical issue prevented workspace setup.
• • You purchased the wrong plan and contacted support quickly.
• • A clear service issue prevented delivery.

Refunds may not be available if:

• • Your personalized Founder OS was successfully generated or delivered.
• • You changed your mind after receiving the workspace.
• • You lost access to your own Notion account.
• • You expected guaranteed revenue, customers, funding, or business success.

To request a refund review, email support@buildlaunchos.com with your purchase email, order/invoice details, workspace name, and a short explanation of the issue.

We aim to review support requests within a reasonable timeframe and will respond with next steps when possible.